Your satisfaction is 100% guaranteed when you do business with Gold Pal Canada. As soon as we receive your SecureGold Kit, we will survey and appraise your items and issue a cheque to you within 24 hours. We offer one of the highest payouts in Canada for your jewelry, but if for any reason you are unhappy with the payment you’ve received, just return your cheque to us no later than twelve (12) days of the date on the cheque and we will return your items to you within 24 hours, no questions asked.

After twelve (12) days, your jewelry will be removed from our site for refinement. If you are not sure that your returned cheque will reach us in time, please contact us before the twelve (12) days have passed so that we can hold on to your items for you. Please note that a $15.00 shipping and handling charge will apply if you wish to have your items returned to you.